Optimum RTS - Scheduling Operators
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Scheduling Operators

Location : Wellington
Job Type : Contract to Direct
Hours : Full Time
Required Years of Experience : 1+
Travel : No
Relocation : No
Job Industry : Healthcare - Health Services
Job Category : Healthcare - Medical Office

Job Description :

Urology Medical Practice with locations throughout South Florida seeks 3 Bilingual Spanish Schedulers in Wellington!




ESSENTIAL DUTIES AND RESPONSIBILITIES:



  • Responsible for scheduling patients with providers and mid-level providers based on availability and diagnosis. 

  • Maintain daily treatment schedules as directed.

  • Verify patient’s demographics on each call or visit.

  • Manage all incoming phone calls and facilitate appointment scheduling or other actions as necessary.

  • If patient requests involve other staff members, locate appropriate person.  If the person is unable to take the call, an accurate message must be taken and given to the specific individual in a timely fashion.


 


Required Qualifications :

Excellent organizational and interpersonal skills


Superior Telephone, computer, and typing skills. 


Medical system experience & MS Office experience preferred.


One plus year(s) experience in a medical office setting required.


Ability to sit, stand, and communicate to patients and staff.


Working knowledge and proficiency with Intergy and/or Urochart A PLUS


Proven excellence in Customer Service


Bilingual Spanish


 


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