Optimum RTS - Receptionist
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Location : Jupiter
Job Type : Contract to Direct
Hours : Full Time
Required Years of Experience : 2
Travel : No
Relocation : No
Job Industry : Medical Office
Job Category : Healthcare - Medical Office

Job Description :

growing facial plastic surgery practice looking for a highly motivated
. Receptionist must be able to provide personalized attention to detail for our
patient experience. Must possess a positive, team-oriented attitude where patient care
and satisfaction are the number one priority. This position will work closely with our
Practice Assistant and Practice Manager/Patient Care Coordinator. Responsibilities
include but are not limited to the following.

  • Answer the telephone, screen and direct calls, take and relay messages in a
    romptly manner. Ensure that all requests for information are addressed
    promptly and effectively. 

  • Greet patients and visitors in a prompt, courteous and helpful manner. Check-in
    patients, ver
    ify and update necessary information for patients' medical records. 

  • Maintain work area and lobby in neat and orderly manner. Oversee waiting area,
    coordinate patients' movement, reporting any problems or irregularities. 

  • Schedule appointments in person, over the telephone and our online/email
    appointment requests

  • Keep patient appointments on schedule by notifying appropriate personnel of
    patient's arrival
    . Anticipate and manage delays to optimize patient's satisfaction

  • Comfort patients by anticipating patient's requests and providing solutions during
    times of unforeseen circumstances.

  • Pull, file and purge patients' chart as necessary. Assemble and organize new
    patient files and information packets. Assemble charts for next day patients'
    visits. Update patients' information as needed. 

  • Verify Brilliant Distinctions reward points and post points to patient's accounts.

  • Call in prescriptions to pharmacies as needed. Respond to patient's requests for
    medical records
    . Type and print labels for surgical patients

  • Ensure mail is opened and processed and that office is opened and closed
    according to procedures. Prepare FedEx and UPS packages ~s needed

  • Review, print and distribute faxes appropriately

  • Assist with check out when needed - process payments and issue receipts, post

    payments in NexTech. 

Required Qualifications :
Skills :
attention to detail Charts Clinical Collections Customer Service Front Desk Medical records
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