Optimum RTS - PHONE OPERATOR
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PHONE OPERATOR

Location : Lantana
Job Type : Contract to Direct
Hours : Full Time
Travel : No
Relocation : No
Job Industry : Healthcare - Health Services
Job Category : Healthcare - Medical Office

Job Description :
Medical office in Lantana is seeking a phone operator!



ESSENTIAL DUTIES AND RESPONSIBILITIES:

-Properly greet patients when answering calls


-Register new patients


-Add insurance


-Add a primary/referring provider


-Schedule/Reschedule appointments based off providers protocols


-Advise patients on what the will need to bring and/or complete for their appointments


-Confirm appointments


-Take messages


-Check and Respond to emails promptly


Required Qualifications :
 Required Qualifications:


-Excellent organizational and interpersonal skills


-Superior Telephone, computer, and typing skills


-CUSTOMER SERVICE IS A MUST


-Ability to sit, stand, and communicate to patients and staff


-Knowledge of Medical Terminology preferred


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