Optimum RTS - Mitigation Technician
  • Share this Job

Mitigation Technician

Location : Palm Beach County
Job Type : Direct
Hours : Full Time
Travel : No
Relocation : No
Job Industry : Restoration (Water, Fire, Mold, Mildew)
Job Category : Restoration (Water, Fire, Mold, Mildew)

Job Description :



Job Summary:

Provide exceptional customer service to our clients and to adhere to job duties and company policies. A Mitigation Technician is responsible to perform loss assessments, water extractions, dry-outs, demolition, documentation, technical assistance and other related services to clients in a polite, professional, efficient and thorough manner with a solution focused mindset.

Required Qualifications :

Duties and Responsibilities:

  Be proficient in company policies as outlined in the Employee Handbook

  Complete adherence to company policies and mission statement as outlined in the Employee Handbook

  Perform necessary mitigation services to our clients that reflect company,industry(IICRC) and safety standards,specifically those that are outlined below

  Required to treat every customer with respect and dignity by faithfully

representing the company's mission statement by effectively leading the customer through a road map, and clearly communicating to the customer to ensure smooth transition to the next division of the company

  Ensure all dry logs are filled out completely and accurately, which involves

(but is not limited to) taking various photos of the job-site, ensuring these pictures are uploaded properly, document moisture readings, and fill out various forms

  Required to operate and secure all equipment in a safe manner

  Required to set up containment barriers in a safe manner

  Extract water from textiles using approved methods i.e. water claw and wand

  Able and willing to perform demolition work of cabinets,vanities, baseboards, drywall, and flooring in a neat manner

  Required to apply general purpose disinfectants, mold and bacteria disinfectants, and treat affected areas accordingly depending on water class

  Required to use the Dry Out calendar properly, including being involved  in the mandatory Emergency On-Call rotation for after hours, Sunday through Saturday

  Able and willing to wear a properly fitted half or full-face respirator is required, which involves being willing to keep one's face clean-shaven so masks can operate most safely and effectively

  Install dehumidifiers, air movers, and other dry out equipment, as well as pulling these pieces of equipment upon completion of a job

  Skillfully use a moisture meter and thermal camera

  Other duties may be assigned



   Oral Communication Skills

   Written Communication Skills

   Technical Communication

   Customer Service

   Math Aptitude


   Reading Skills

   Time Management

   Clear driving record



Formal education is not required. If training and experience is needed to accomplish duties and responsibilities beyond the allotted training period, then the employee must make arrangements with their  supervisor  to  plan for time to train. Employee is expected to be vocal about limitations, and take responsibility for the position by utilizing resources and tools provided to learn job functions and execute tasks.


Language Ability:

Ability to respond to common inquiries or complaints as they relate to your duties from customers, regulatory agencies, or members of staff. Ability to write professional emails and correspond articulately with clients and members of staff.


Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions.


Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Word;Google Drive,internet software,and company communication forums.


Work Environment:

Employee should expect and uphold a work environment that is professional, fast paced, with a moderate noise level. Employee will be in the private homes of clients and should therefore expect to find themselves in a variety of environments.


Physical Demands:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to drive a company vehicle, lift heavy equipment (approximately 80+lbs). and be in environments where contaminated air is or may be present. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Powered by AkkenCloud