Optimum RTS - Medical Phone Operator
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Medical Phone Operator

Location : Wellington
Job Type : Contract to Direct
Hours : Full Time
Required Years of Experience : 1+
Travel : No
Relocation : No

Job Description :

Medical office in Wellington is seeking a Medical Phone Operator!




ESSENTIAL DUTIES AND RESPONSIBILITIES:


-Properly greet patients when answering calls


-Register new patients


-Add insurance


-Add a primary/referring provider


-Schedule/Reschedule appointments based off providers protocols


-Advise patients on what they will need to bring and/or complete for their appointments


-Confirm appointments


-Take messages


-Check and Respond to emails promptly


Required Qualifications :

Required Qualifications:


-High Customer Service A MUST!!!


-Excellent organizational and interpersonal skills


-Superior telephone, computer, and typing skills


-Ability to sit, stand, and communicate to patients and staff


-Knowledge of Medical Terminology preferred


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