Optimum RTS - Medical Front Desk Receptionist
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Medical Front Desk Receptionist

Location : Lake Worth, FL
Job Type : Contract to Direct
Hours : Full Time
Required Years of Experience : 1
Travel : No
Relocation : No
Job Industry : Medical Office
Job Category : Healthcare - Medical front desk

Job Description :


This multi-specialty medical facility strives to create a culture of collaboration,
cooperation, and passion in order to best serve their patients. We are looking for a full-time,
passionate, energetic and reliable Front Desk Receptionist (Bilingual Spanish is a PLUS) to work in their Lake Worth office.


 


Our Ideal candidate is a proactive, fast-learner, with excellent communication and problem
solving skills, highly organized with superb attention to detail, and the ability to anticipate and
handle multiple tasks.


We are looking for a team-member who is positive, friendly, professional, and whose


interactions create a culture of support and teamwork.






Responsibilities Include but not limited to:


As the first impression for our brand, greet clients and guests In a professionalfriendly, and
5-star customer service manner




Demonstrated communication skills (listening for understandingasking questions, engaging
others, conflict management)




Ability to deliver exemplary customer service resulting In high customer satisfaction ratings.




Ability to work well under pressure




Solid organizational skills and the ability to handle multiple tasks efficiently




High attention to detail and ability to focus to provide timely and accurate completion of tasks
and projects




Set up/maintain front desk to ensure efficient paper and Information flow.




Maintain high level of respect and confidentiality in handling all patient Information.




Attention to detail to ensure accuracy of financial transactions




Investigate any patient care issues Immediately and engage others as necessary to
effectively resolve them




 




Duties will include but not limited to:




Patient Communication and Scheduling




Collecting Payments




Verify Insurance




Maintaining Patient Accounts and Records




Ensuring a Warm, Positive Environment in the Office




Knowledge of Eclinical A PLUS




Basic office skills - faxing, filing, emails etc 



Required Qualifications :

Minimum one year experience In a health care setting which demonstrates the ability to perform the duties of this position or other experience that Includes customer service and 


problem solving.




Knowledge of basic medical terminology highly preferred.




 


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