Optimum RTS - Medical Collections Specialist
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Medical Collections Specialist

Location : ATLANTIS
Job Type : Contract to Direct
Hours : Full Time
Required Years of Experience : 1+
Travel : No
Relocation : No
Job Industry : Healthcare - Health Services
Job Category : Healthcare - Medical Office

Job Description :
The Medical Collections Specialist is responsible for the collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and overall reducing accounts receivable delinquency.


Essential duties and responsibilities:

  • Manage assigned accounts, ensuring Accounts Receivables are resolved within 30 days

  • Works the outstanding accounts on a daily basis to ensure payment of open balances are collected

  • Organize and prioritize tasks to meet deadlines

  • Assist with increasing cash flow by decreasing our Account Receivables aging account

  • Review Bad Debt and Collection reports on a daily basis for all un-paid balances that are greater than 30 days

  • Run Aging reports for self-pay, as this would include patient balance after Insurance pays.

  • Review Aged Trial Balance Report (ATB) on a regular basis to monitor collection progress and locate any possible problem areas, i.e., accounts being transferred to bad debt by Athena.

  • Utilize the most efficient way to successfully obtain payments in a timely manner.

  • Proper use of phone and written etiquette when handling correspondence.

  • Adherence and compliance to company policies, procedures, operational objectives and goals.

  • Maintain strict confidentiality of PHI in adherence and compliance to HIPPA regulations

  • Performs other related duties as necessary or assigned, as needed

Required Qualifications :

1 year of experience in healthcare customer service and in an insurance collections field

Strong knowledge of computer billing systems

Identifies and resolves problems in a timely manner

Gathers and analyzes information skillfully.

Detail-oriented with the ability to work on multiple, competing, priorities

Proficient in Microsoft Office and Windows products.

Ability to work well individually and in a team environment

Able to work in a professional, corporate setting

Experience working with customer support/client issues

Excellent oral and written communication skills

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