Intake Specialist
Location :
West Palm Beach
Job Type :
Contract to Direct
Hours :
Full Time
Required Years of Experience :
3
Required Education :
3
Travel :
No
Relocation :
No
Job Industry :
Healthcare - Health Services
Job Category :
Healthcare - Medical Office
Job Description :
- Enter and maintain intake information using a web-based data base and complete various forms and reports as needed to properly process consumer throughout the intake process.
- Accurately enroll clients for programs based on eligibility criteria.
- Assist with the process of ensuring service standards and outcome measures are met in regard to providing appropriate quality consumer care in alignment with funder compliance requirements.
- Ensure consumers have a complete understanding of pertinent policy information and program requirements regarding available care options.
- Be able to provide accurate explanation to consumers about programs and services.
Required Qualifications :
- GED or HS Diploma and a minimum of three (3) years’ experience in information and referral services, case management, social services, call center services or related work experience OR AA degree in a human service filed and a minimum of one year of experience in information and referral services, case management, social services, call center services or related work experience OR Bachelor’s Degree in a human services field
- Bi-lingual in Spanish/English A PLUS!
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