Home Health Scheduler

Home Health Care Agency located in Palm Beach Gardens seeks a Scheduler with Private Duty Home Health experience to maintain adequate efficiency of staff recruitment and client scheduling. 

Essential Duties and Responsibilities:

• Promote client satisfaction by scheduling caregiver to match the client’s needs & personality.


• Answer inquiries from clients & prospective clients.


• Ensure all client & caregiver data is entered into the software system.


• Maintain effective communications with caregivers to ensure they have the resources to provide good quality care to our clients.


• Participate in regular client follow ups to ensure client satisfaction.


• Share on-call rotation responsibilities.

Assist in the Management of Employee Hiring Process:

• Answering office phones, with adequate decision making and judgment


• Evaluating applicants understanding of job requirements


• Assist in interviewing, hiring & on-boarding new caregivers.


• Gathering required background information and essential documents


• Verifying of license, references, and education


• Ensuring employees are in compliance with state and federal guidelines


• Maintaining hard copy and electronic employee files in computer database


• Managing absences to ensure that all shifts are staffed 

Candidates should have the ability to handle multiple priorities. These priorities would include but not be limited to: be a self-starter that is task driven, possess written and verbal skills for effective communication, competent in organizational and time management skills, demonstrate good judgment, problem solving and decision-making skills, have the ability to follow through on assigned tasks and demonstrate initiative.