eCommerce Manager
Location :
Broward County
Job Type :
Direct
Hours :
Full Time
Required Years of Experience :
5
Required Education :
BA/BS Degree
Travel :
No
Relocation :
No
Job Industry :
Healthcare - Health Services
Job Category :
Marketing
Job Description :
ECommerce Manager:
SUMMARY
This is a hands-on position primarily responsible for managing our online products, categories, promotions, customers and digital marketing database to ensure all our digital catalogs and databases are accurate and complete. Candidates must have a strong general eCommerce background, with experience of Project Managing Magento and omni-channel commerce solutions either in an agency or corporate environment.
This is a hands-on position primarily responsible for managing our online products, categories, promotions, customers and digital marketing database to ensure all our digital catalogs and databases are accurate and complete. Candidates must have a strong general eCommerce background, with experience of Project Managing Magento and omni-channel commerce solutions either in an agency or corporate environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Core duties and responsibilities include the following. Other duties may be assigned.
Actively test site and manage contracted development agency s implementation, optimization, and integrations of Wordpress and Shopify ecommerce site
Manage day-to-day requirements to modify and enhance ecommerce site instance
Lead SEO initiatives, including regular reporting and recommendations and measurement utilizing third-party vendors
Maintain, revise and enhance backend global website functionality to increase conversions and improve the customer experience, while establishing a data-driven roadmap to ensure continuous improvement across all global sites
Identify requirements, formulate scopes of work, and manage implementation of projects to enhance customer and CMS.
Day-to-day management of web development agency within established budget. Serve as point person for all site outages, issues and maintenance.
Build and update products, bundles, flash sales, promotions, and content in Magento Enterprise Cloud
Troubleshoot internal and external user-related problems and managing trouble tickets and communication with vendors.
Assist in setting up predictive segmentation flows that assist in churn prevention on and offline
Streamline customer sales and support flows
Support corporate marketing efforts as needed, i.e. administer contests or sweepstakes
Head up integration and development projects supporting business goals and third-party systems.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Required Qualifications :
REQUIREMENTS:
- Minimum of 5 years' hands-on experience in direct management of corporate websites, including ecommerce, use of KPIs and measuring sales data.
- Must be able to provide examples of ecommerce management experience.
- Minimum 3 years' experience with Shopify implementations.
- Proven hands-on working knowledge of Shopify with experience in backend configuration, development and testing.
- Must have experience with HTML, PHP, CMS implementation and improvement, SEO/ SEM, Google Analytics, testing platforms such as Dynamic Yield and social media management.
- Ability to demonstrate strong project management and organizational skills.
- Strong quantitative, analytical, and problem-solving skills required.
- Experience with personalization stacks (Dynamic Yield, Monetate, Qubit).
- Ability to meet deadlines.
EDUCATION AND/OR EXPERIENCE
Bachelor's degree (B.A.) in related field from four-year College or university; or three years of related experience and/or training; or equivalent combination of education and experience.
Bachelor's degree (B.A.) in related field from four-year College or university; or three years of related experience and/or training; or equivalent combination of education and experience.
OTHER SKILLS AND ABILITIES
- Digital project management experience
- Experience with Shopify
- Experience with Wordpress
- Experience with Object Oriented Programming and MVC design
- Experience with Relational Databases: MySQL, MS SQL, etc.
- Experience with Source Code Management: Git, SVN, etc
- Experience with third-party APIs (JSON, XML, AJAX)
- Understand UX and Content Strategy practices
- Champion for User Experience lead and design
- Exposure working with Magento Cloud is a plus
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