Damage Consultant
Location :
Houston, Texas
Job Type :
Direct
Hours :
Full Time
Travel :
No
Relocation :
No
Job Industry :
Restoration (Water, Fire, Mold, Mildew)
Job Category :
Restoration (Water, Fire, Mold, Mildew)
Job Description :
Have you recently graduated from college or have you been discharged from the military? Are you looking for the path to a successful career? We are currently looking for people just like you, who are motivated, to join a team that will foster your energy and focus it into a lifelong career.
Key characteristics that will make the difference in their hiring process will be a clear understanding that: to be a successful you need to have the highest level of integrity, have the focus and desire to lean, have the faith in yourself and the team around you, have humility in your desire to serve and a burning desire to be part of a team that shares those same traits and values.
Once you have been selected to join this team, you will be paid a competitive base salary (plus bonus), have holidays and vacation time paid for, the security of full benefits and so much more. Submit your resume today and you will be taking the first step towards a great future.
...
Required Qualifications :
Houston, Texas Company seeks a DAMAGE CONSULTANT ; potential candidate will be responsible for responding to emergency water damage cases and homes that have been negatively affected by fire and/or mold. The primary function of a Damage Consultant is to bring confidence and peace of mind to potential clients by thoroughly educating them on how we can serve them, with a goal of persuading them to a commitment to our home restoration services.
Damage Consultants must set appropriate and clear expectations, and are responsible for coordinating necessary initial appointments such as dry out installation, mold testing with a third-party company, leak searches, etc.
Please send resume to employment@optimumrts.com (PLEASE PUT IN SUBJECT: LINK/OUT) or contact us for additional information at 561-408-2192.
https://jobs.optimumrts.com/jobdetails/damage-consultant/1849
...
07/10/2020 09:32 am - Office Staffer
DAMAGE CONSULTANT (FL) JOB DESCRIPTION
Job Summary:
Responsible for responding to emergency water damage cases and homes that have been negatively affected by fire and/or mold. The primary function of a Damage Consultant is to bring confidence and peace of mind to potential clients by thoroughly educating them on how we canserve them, with a goal of persuading them to a commitment to our home restoration services.
Damage Consultants must set appropriate and clear expectations, and are responsible for coordinating necessary initial appointments such as dry out installation, mold testing with a third-party company, leak searches, etc.
Duties and Responsibilities:
Make a connection with the client quickly, evaluate personality types accurately and close sales on a variety of different types of clients
Availability by phone and/or email whenever they are on call for water damage (up to 24 hours a day)
When on call, available to respond to all leads within 700 miles, within 90 minutes
Ensure all leads are responded to in proper window
Stay in contact with clients that areon the fence
If we can't make 90-minute window, communicate with client
Manage all leads during after hours
Ensure notes are accurate, complete, and turned in before midnight of same day
Ensure all flood forms are signed and initial and turned in within 24 hours of landing
Make sure to communicate with Mitigation team about arrival time
Take all client calls with concerns of schedule or dry out issues
Know where each lead is at for the Marketing and General Contracting departments in order to effectively communicate all information/details
Meet with Mitigation team daily for updates and status of jobs
Report to management all Damage Consultant efforts, execution of sales scripts and closing ratio
Provide critical insight and recommendations concerning enhancing the Damage Consultant division
Monitor, track and follow-up on every lead that wasnot closed on day l
Other duties may be assigned
Qualifications:
Oral Communication Skills
Written Communication Skills
Technical Communication
Customer Service
Math Aptitude
Professionalism
Reading Skills
Time Management
Clear driving record
Training/Education/Experience:
Formal education is not required. If training and experience is needed to accomplish duties and responsibilities beyond the allotted training period, then the employee must make arrangements with their supervisor to plan for time to train. Employee is expected to be vocal about limitations, and take responsibility for the position by utilizing resources and tools provided to learn job tu nctions and execute tasks.
Language Ability:
Ability to respond to common inquiries or complaints as they relate to duties from customers, regulatory agencies, or members of staff. Ability to write professional emails and correspond articulately with clients and members of staff.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word; Google Drive, internet software, and company communication forums.
Work Environment:
Employee should expect and uphold a work environment that is professional, fast paced, with a moderate noise level. Employee will be in the private homes of clients and should therefore expect to find themselves in a variety of environments.
Physical Demands:
While performing the duties of this job, the employee is regularly required to drive, sit and talk or hear. The employee is regularly required to be in environments where contaminated air is or may be present. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Damage Consultants must set appropriate and clear expectations, and are responsible for coordinating necessary initial appointments such as dry out installation, mold testing with a third-party company, leak searches, etc.
Please send resume to employment@optimumrts.com (PLEASE PUT IN SUBJECT: LINK/OUT) or contact us for additional information at 561-408-2192.
https://jobs.optimumrts.com/jobdetails/damage-consultant/1849
...
07/10/2020 09:32 am - Office Staffer
DAMAGE CONSULTANT (FL) JOB DESCRIPTION
Job Summary:
Responsible for responding to emergency water damage cases and homes that have been negatively affected by fire and/or mold. The primary function of a Damage Consultant is to bring confidence and peace of mind to potential clients by thoroughly educating them on how we canserve them, with a goal of persuading them to a commitment to our home restoration services.
Damage Consultants must set appropriate and clear expectations, and are responsible for coordinating necessary initial appointments such as dry out installation, mold testing with a third-party company, leak searches, etc.
Duties and Responsibilities:
Make a connection with the client quickly, evaluate personality types accurately and close sales on a variety of different types of clients
Availability by phone and/or email whenever they are on call for water damage (up to 24 hours a day)
When on call, available to respond to all leads within 700 miles, within 90 minutes
Ensure all leads are responded to in proper window
Stay in contact with clients that areon the fence
If we can't make 90-minute window, communicate with client
Manage all leads during after hours
Ensure notes are accurate, complete, and turned in before midnight of same day
Ensure all flood forms are signed and initial and turned in within 24 hours of landing
Make sure to communicate with Mitigation team about arrival time
Take all client calls with concerns of schedule or dry out issues
Know where each lead is at for the Marketing and General Contracting departments in order to effectively communicate all information/details
Meet with Mitigation team daily for updates and status of jobs
Report to management all Damage Consultant efforts, execution of sales scripts and closing ratio
Provide critical insight and recommendations concerning enhancing the Damage Consultant division
Monitor, track and follow-up on every lead that wasnot closed on day l
Other duties may be assigned
Qualifications:
Oral Communication Skills
Written Communication Skills
Technical Communication
Customer Service
Math Aptitude
Professionalism
Reading Skills
Time Management
Clear driving record
Training/Education/Experience:
Formal education is not required. If training and experience is needed to accomplish duties and responsibilities beyond the allotted training period, then the employee must make arrangements with their supervisor to plan for time to train. Employee is expected to be vocal about limitations, and take responsibility for the position by utilizing resources and tools provided to learn job tu nctions and execute tasks.
Language Ability:
Ability to respond to common inquiries or complaints as they relate to duties from customers, regulatory agencies, or members of staff. Ability to write professional emails and correspond articulately with clients and members of staff.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word; Google Drive, internet software, and company communication forums.
Work Environment:
Employee should expect and uphold a work environment that is professional, fast paced, with a moderate noise level. Employee will be in the private homes of clients and should therefore expect to find themselves in a variety of environments.
Physical Demands:
While performing the duties of this job, the employee is regularly required to drive, sit and talk or hear. The employee is regularly required to be in environments where contaminated air is or may be present. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Powered by 