Optimum RTS - Customer Service Representative
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Customer Service Representative

Location : Boynton Beach
Job Type : Contract to Direct
Hours : Full Time
Travel : No
Relocation : No

Job Description :

Employer is seeking a Customer Service Representative to join their team! You will be responsible for helping customers by providing product and service information and resolving technical issues. There are plenty of opportunities and room for advancement.


Ideal Candidate will have:
• A positive Attitude
• A strong work ethic


• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Required Qualifications :


  • Previous experience in customer service, sales, or other related fields

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills

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