CSR 440 Licensed Insurance Sales Representative

We are seeking a highly motivated and confident individual who possesses a 440 license. As a Licensed Insurance Sales Representative, you will make outbound calls to generate appointments and market a wide range of insurance products and services.

The agency strives to obtain excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. We are looking for the right fit to join our team.

Responsibilities:

• Manage incoming calls.

• Generate sales leads; 

• Identify and assess customers’ needs;

• Build relationships and trust with customers through open and interactive communication;

• Provide accurate, valid and complete information to customers and potential clients;

• Meet customer service sales target and call quotas;

• Handle customer complaints and provide appropriate solutions and alternatives within reasonable time and follow-up to ensure resolution;

• Process customer accounts and file documents; 

• Keep records of customer interactions.

Skills:

• Proven customer service experience or experience as a customer service representative;

• Strong communication skills;

• Proficient in Microsoft Word, Excel and PowerPoint;

• Time management skills; 

• Ability to multi-task, prioritize and manage time effectively.

Benefits:

• GREAT stating rate 

• Monthly Bonus

• Paid time off

• Bonus/Commission pay 

Hours: Monday to Friday, 9:00 AM to 5:00 PM