PHONE OPERATOR
Location :
Lantana
Job Type :
Contract to Direct
Hours :
Full Time
Travel :
No
Relocation :
No
Job Industry :
Healthcare - Health Services
Job Category :
Healthcare - Medical Office
Job Description :
Medical office in Lantana is seeking a phone operator!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Properly greet patients when answering calls
-Register new patients
-Add insurance
-Add a primary/referring provider
-Schedule/Reschedule appointments based off providers protocols
-Advise patients on what the will need to bring and/or complete for their appointments
-Confirm appointments
-Take messages
-Check and Respond to emails promptly
Required Qualifications :
Required Qualifications:
-Excellent organizational and interpersonal skills
-Superior Telephone, computer, and typing skills
-CUSTOMER SERVICE IS A MUST
-Ability to sit, stand, and communicate to patients and staff
-Knowledge of Medical Terminology preferred
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