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Verification of Benefits Specialist

Location : Lake Worth
Job Type : Contract to Direct
Reference Code : 1
Hours : Full Time
Required Years of Experience : 2+
Required Education : 2+
Travel : No
Relocation : No

Job Description :

Verification of Benefits Job Description Verification of Benefits Specialist contacts insurance companies on behalf of free-standing facilities to verify details of patient’s benefits. The VOB Specialist is also responsible for completing documentation of insurance coverage details and any additional applicable information. 




The Responsibilities of a Verification of Benefits Specialist 


include:                                                ·         


Daily call live insurance representatives to obtain verification of benefits·         


Solid understanding of how insurance works from Deductibles, co-insurances, out of pocket


max, and 4th quarter carry-over·         


Meeting high-volume call goals within assigned accounts·         


Providing excellent & considerate customer service to each facility·         


Meeting defined department goals and activity metrics ·         


Working knowledge of computer programs and office equipment·         


Must be proficient in using Microsoft 

Required Qualifications :

2-4 years Medical Office Experience


High School Diploma or GED


Microsoft Office/Google Docs




A Verification of Benefits Specialist must be great with time management, self-motivated, good listener and have a working knowledge of how insurance works. Excellent documentation and general math skills are a must. Exceptional customer service standards and practices as also a needed. A qualified candidate must be familiar with programs such as Word, Excel, or Google Docs. Behavioral, Rehab, Mental Health experience preferred!


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